T&C
**Terms and Conditions for Buslane Website**
**Introduction:**
Welcome to Buslane! These terms and conditions outline the rules and regulations for the use of Buslane's Website, located at buslvne.com, buslane.in & buslvne.in
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Buslane if you do not agree to take all of the terms and conditions stated on this page.
**The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, and all Agreements: "Client", "You" and "Your" refers to you, the person logging on this website and compliant with the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company.**
**Use of Website:**
By using this website, you agree to the following terms and conditions:
1. You must be at least 18 years of age to use this website. By using this website and agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
2. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
5. This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
**Pricing and Payment:**
1. All prices for the products and services are listed in Indian Rupees (INR). We reserve the right to change the prices at any time without prior notice.
2. Payment is required in full before the shipment of any products. We accept payments through our payment gateways using phonepe only.
3. All payments are processed securely. However, we are not responsible for any damages, loss, or misuse of information during the payment process from your end.
**Shipping and Delivery:**
1. We strive to ensure timely delivery of all products. However, we are not responsible for any delays that may occur due to unforeseen circumstances or third-party logistics services.
2. Shipping costs and delivery time may vary depending on the location and shipping method selected.
**Intellectual Property:**
1. All materials and content on this website, including but not limited to logos, images, designs, and text, are the intellectual property of Buslane and are protected by applicable copyright and trademark law.
2. You may not use, reproduce, or distribute any of the content without obtaining explicit permission from Buslane.
**Contact Information:**
If you have any questions about these Terms and Conditions, please contact us at buslvne@gmail.com / 9811174444
**Returns and Exchanges:**
1. **Exchange Policy**: At Buslane, we understand the importance of finding the perfect piece. We offer an exchange policy where you can exchange an item for the same item. If you wish to exchange an item for a different size or color, kindly reach out to our customer service team within 7 days of receiving the product. The exchanged item must be unworn, unused, and in its original condition with all tags attached. Please note that the customer will be responsible for the shipping charges associated with the exchange.
2. **Damaged Items and Limited Edition Products**: In the unfortunate event that the item you received is damaged, please notify us immediately. For limited edition items and exclusive artwork, we only offer returns or refunds if the product(s) are damaged during transit. We kindly ask you to provide substantial proof that the product was indeed damaged upon arrival. If the damaged item is out of stock, we will provide you with the option to choose an alternative item of equal value. If this option is not suitable, a refund will be initiated following a thorough inspection of the item(s).
3. **Refunds and Inspection**: Refunds will only be processed after we receive and meticulously inspect the returned product(s) to ensure that they are in their original condition. Once the inspection is complete and the refund criteria are met, we will initiate the refund process. Please allow up to 10 days for the refund to reflect in your account.
4. **Non-Limited Edition Products**: For all non-limited edition items that are not in limited stock, we offer a comprehensive return, refund, and exchange policy. If you are not completely satisfied with your purchase, you may return the item within 7 days of delivery. The item must be in its original condition, unworn, and with all tags attached. Kindly note that the customer is responsible for the shipping charges associated with the return.
5. **Procedure for Returns and Exchanges**: To initiate a return or exchange, please contact our customer service team at buslvne@gmail.com . Our team will guide you through the process and provide you with the necessary information and instructions for the return or exchange. We recommend using a reliable shipping service with tracking and insurance, as we are not responsible for any items lost or damaged during the return shipment.
We value your satisfaction and strive to ensure that your shopping experience with Buslane is enjoyable and hassle-free. If you have any further questions or concerns about our return and exchange policy, please do not hesitate to reach out to our customer service team at buslvne@gmail.com or call us/ whatsapp us at 9811174444.
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**Changes to This Agreement:**
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.